Frequently Asked Questions

CBD/THC Information

CBD (or Cannabidiol) is a compound that is naturally present in hemp and can also be produced in the human body.

It is one of the many cannabinoids found in hemp, numbering over 100 in total.

To find out more, check out our guide on “What CBD Is.”

CBD does not give you any psychoactive effects.

Unlike THC, it does not interact with the same cannabinoid receptors and therefore does not result in a high.

CBD Isolate only contains Cannabidiol (CBD), whereas Full-Spectrum CBD includes additional cannabinoids. Though CBD is effective, other cannabinoids may offer unique health benefits that you could miss out on by only using CBD Isolate. Hence, we advise most users to start with Full-Spectrum CBD.

If you are needing something more mind-enhancing or you simply require THC to manage specific symptoms, then either our Delta-8 THC or Delta-9 THC are amazing options.

Delta-8 THC is a slightly more mild version of Delta-9, as it is about half as high-inducing while still retaining most of the same physical and mental benefits like pain & stress relief plus enhancing your creativity and overall enjoyment of life.

So Delta-8 THC is great for those wanting something in-between CBD & Delta-9 THC – a smoother and more functional high.

And Delta-9 is perfect for those wanting the OG cannabis experience.

The World Health Organization states that a daily intake of up to 1500mg of CBD is safe.

Most single doses range from 25 to 50mg, so reaching this limit would be difficult and excessive. Additionally, even if excessive, CBD is non-toxic and the only result would likely be a strong desire to sleep. Though, it is always important to consider discussing with a doctor before using CBD as it can interact with certain medications.

As for THC, while it may not be a good idea to take very high doses of THC, a fatal dose is unlikely as it can require as much as 1g of THC/kg. So for a person weighing 70kg that would mean taking a dose of 50g of THC or about 5000 times the amount it takes to get high.

Instead, taking a very high dose of THC may at worse cause a very intense state of confusion, hunger and restlessness lasting a day or two. So with THC, it may best to really consider the level of effects you want before consuming it.

It is advised against using CBD while pregnant, as it can be transferred to the fetus, with potentially unknown effects on the infant’s development. The same applies to using CBD while nursing, as it can pass through the breast milk to the infant. It is recommended to resume using CBD after nursing has been completed.

As for THC, it is highly advised against using THC products while pregnant or nursing. This because prenatal exposure of THC to developing babies has been shown in some studies to lead to health issues like cognitive abnormalities and lower birth weight.

For most people, the effects of CBD and THC are noticeable right away. If you don’t feel the effects within the first three days, you may need to increase the dosage or take it three times a day to fully experience its restorative, pain-relieving, and stress-reducing benefits.

It’s important to note that the effects of CBD are more subtle compared to THC, as CBD does not cause a high. To ensure the fastest and fullest absorption of CBD, hold an oil under your tongue for 30 seconds to a minute before swallowing. This allows CBD to be absorbed directly into your bloodstream through the sublingual gland under your tongue, which is why oils have a higher absorption rate than CBD/THC edibles, which must first be digested before being absorbed in the gut.

For maximum absorption, we recommend using a CBD/THC vape, as it has the highest level of bioavailability.

Product Information

All of our products are manufactured in BC with strict safety and quality control protocols overseen by our product specialists.

There is no one-size-fits-all approach to dosing CBD as each individual responds differently. Some people may require a higher dose while others may need less. Our general recommendation is to begin with a daily dose of 0.5-1.0mL of CBD Oil, or one to two CBD/THC gummies and then adjust accordingly based on how you feel. If you feel too relaxed, reduce your dosage, and if you don’t feel the effects, increase it.

Thankfully, CBD Topicals do not require precise dosing, as they are not easily absorbed into the bloodstream but primarily affect the targeted muscles or skin.

Therefore, to obtain the maximum benefits from our CBD Topicals, it is best to apply the Balm generously to the affected region. Although it is advisable to start with a small amount, you may apply as much as you need without any safety concerns.

Typically, the effects of CBD persist for approximately 2-4 hours. Our CBD Topicals are entirely safe for use and may be applied as required throughout the day or every four hours.

Shipping

We only ship within Canada at this time.

Orders are shipped the next weekday and typically take 2-3 business days to arrive. You will receive a tracking number with your order so you can track its delivery status. We do not provide refunds for late delivery due to postal or Canada Post issues.

All orders are packaged in odor-proof, tear-resistant packaging and shipped via Canada Post Xpresspost with a unique tracking number, enabling you to track the status of your delivery. Orders over $200 will be shipped with a signature requirement upon receipt.

Orders totaling over $75 receive complimentary Xpress Post shipping. Shipping is $15 for orders under $75 after any discounts have been applied.

We 100% guarantee your shipment if it is lost or stolen in transit. 

If your tracking number says that the package has been delivered, but you have not received anything, please contact us first. DO NOT CONTACT CANADA POST.

We will open an investigation with Canada Post, and once the package is found to be lost by Canada Post, we are absolutely happy to send you a new order. 

Please note that it is the customer’s responsibility to provide us with a complete address and a valid name. If your package is returned to us because of an incorrect address, we are happy to ship it back to you, but ask that you cover the cost of shipping.

If any problems arise during the shipping of your order, please DO NOT contact Canada Post or open a support ticket with them. If you do this we cannot guarantee your shipment anymore. Instead, please contact us at support@maxxcanna.co with any issues and we we’ll do all we can to solve them for you!